Samsung Galaxy 9 Fingerprint Sensor Not Reading

The fingerprint scanner has bug and unable to unlock your Samsung Galaxy S10, S9, or S8 smartphone? As Fingerprint Sensor is one of the important features of this Samsung's flagship phone, so let's seek our troubleshoot issues with your fingerprint scanner on these Samsung Galaxy Southward series phones.

Fingerprint Scanner Not Working S9

I have got my S9+ for a week now and over the by 3 days, I am having an issue with the fingerprint scanner. When unlocking the device I get a message proverb "The fingerprint scanner is not responding. Try once more later on."

When I go into setting and go to fingerprint settings I a bulletin maxim "An error has occurred with the fingerprint sensor. If this message appears repeatedly, restart your device."

This has happened many times over the past iii days. On other forums, I run into people are restoring the phone to factory settings and so on. Is there whatsoever other quick set without losing data?

Simon Higgins

The Samsung Galaxy S9 / S10 has a fingerprint scanner that's easy to tap, right in the heart of the telephone. It serves to unlock your phone and protects your device from unauthorized access, and keeps your personal information safe. As a thing of fact, it has been reported that fingerprint scanner non working often occurred on Samsung Galaxy S9/S9+/S10. Then how to fix the S0 fingerprint scanner non responding without losing any data is a big event for Android users. If you're facing with the aforementioned problem on your Galaxy S9 telephone, let'due south consider the post-obit things.

What Causes Telephone Fingerprint Sensor Stop Working?

There're some reasons for issues you may accept using the fingerprint sensor on any Samsung Milky way telephone.

  1. The home touch on button/fingerprint sensor has been damaged;
  2. Software dysfunction;
  3. Button surface is moisture or dirty;
  4. Change of fingerprint blueprint (information technology might be result of concrete skin harm similar its coarsen due to chilblain, chemicals, calluses).

Use Samsung Member Apps to Examination Hardware Causing the Sensor to Stop Working

If you're having the fingerprint scanner not working result with your Samsung Galaxy S9 or S10, you can test the phone hardware using the Samsung Members app for back up and device diagnostics. There are tests for the bombardment, sensors, mic, speakers, fingerprints and much more.

  1. Swipe upwards or downwards to view Apps.
  2. Touch Samsung.
  3. Go to Samsung Members apps and tap on DIAGNOSTICS tab.
  4. Select I have read and agree to all of the above and so tap on NEXT.
  5. Touch Test hardware and select which piece of hardware you want to diagnose, e.g., Fingerprints.
  6. Tap on Fingerprints.
  7. Wait while the selected hardware is tested.
  8. If the exam was successful, impact YES.
  9. The exam results will be displayed.
test hardware Samsung Member Apps

If yous are certain that the fingerprint button is damaged, take your device to a repair shop. By and large repairmen manage to fix it.


How to Fix Galaxy S9/S10 With Fingerprint Non Working?

If you've been facing a similar issue when using the fingerprint scanner on your Galaxy S9, at that place are a few means you can try to fix it. Whether you're just getting errors trying to unlock your telephone or the fingerprint scanner isn't working right, you can try the post-obit tips to fix the issues you've experienced with your Fingerprint Sensor.

Reset all Settings Samsung Galaxy S9:

If your Samsung S9 was never physically damaged before fingerprint scanner not responding, yous should consider about the software bug may be causing the problem.

Try to reset your phone's settings is the first solution we propose as it won't bear on the personal files on your Galaxy phone.

  1. Firstly, turn on your device by holding the Power button for a few seconds.
  2. After that choose Settings and General Management.
  3. Select Reset and Reset settings
  4. If yous have set up a Pivot, just enter it.
  5. Tap on Reset settings. Once complete a confirmation window volition appear.
reset S9 settings

Factory Reset Milky way S10/S9+/S9

Y'all can perform factory reset to featherbed screen lock in Samsung Milky way S9 if your fingerprint sensor non responding. As Manufactory resetting will wipe all data in your Samsung Galaxy S9. So earlier yous perform factory reset on your phone, y'all should always recollect to backup the important data and files on your phone.

  1. Create a backup of your Samsung S9 data.
  2. Plow off your Samsung Galaxy S9 by pressing the Ability button for a couple of seconds.
  3. Afterward that hold the Volume Up + Bixby primal for a few seconds.
  4. Release all keys when the SAMSUNG logo appears.
  5. When Android Robot with "No control" pops up, tap on the screen.
  6. Press the Volume down key several times to highlight "wipe data / factory reset".
  7. Press Power button to confirm with "Yes — delete all user information".
  8. Printing the Volume down key until 'Yep – delete all user information' is highlighted.
  9. At the stop select "reboot system at present" by using the Power push button.
  10. Well done!
factory reset Galaxy S9

Check for Possible Bad Third-party Apps

Another solution to fix Samsung Galaxy S9 fingerprint not working yous tin can utilize is to boot your phone into safe fashion. If fingerprint scanner works on prophylactic way but non normal mode, that means one of your third-party apps is to blame.

How to put your Samsung Galaxy S9 (Plus) into Safe Mode:

  1. When your Samsung Galaxy S9 is no, press the Power key for a few seconds.
  2. Then tap on Power off until "Restart in safe manner" shows upwards.
  3. At present tap over again and the phone will be rebooting.
  4. When the domicile screen pops upward you should exist in Safe style.
  5. Restart your phone to quit rubber way in Galaxy S9/S9+.

To identify which of your apps is causing the issue, you should boot your S9+ telephone back to safe mode and follow these steps:

  1. Boot to Safe Mode.
  2. Check for the problem.
  3. Once you've confirmed that a third political party app is to blame, you can beginning uninstalling apps individually. We suggest that you begin with the most recent ones you've added.
  4. Afterwards you uninstall an app, restart the telephone to normal mode and bank check for the problem.
  5. If y'all S9 is still problematic, repeat steps 1-4.

Wipe the Cache Sectionalization

When fingerprint scanner is not working on Galaxy S9/S10, and yous need to fix it, endeavor to wipe the cache division in your smartphone.

  1. Turn off your device.
  2. Press and hold the Volume Up key and the Bixby key, so printing and concord the Ability cardinal.
  3. When the Android logo displays, release all iii keys.
  4. An "Installing system update" message will show for 30-threescore seconds earlier the Android arrangement recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache segmentation.
  6. Printing the Power central to select.
  7. Press the Volume downwardly central to highlight aye, then press the Power key to select.
  8. When the wipe cache partition is complete, the reboot arrangement at present is highlighted.
  9. Printing the Power key to restart the device.

Set up Samsung S9 / S10 Fingerprint scanner Not Working without Losing Data

If your Samsung Galaxy S8 fingerprint sensor and lockscreen non working, yous will, of course, think of bypassing fingerprint lock without data loss. To exercise this, you can use a professional Android Lock Screen Removal software. It can diagnose the event of your Android organization and download the recovery packet, then automatically remove Android phone lock screen including blueprint, Pivot, password and fingerprint, without losing whatever data.

Android lock screen remmoval

Android Lock Screen Removal

Fix Samsung Fingerprint Non Working Without Data Loss

  • Remove 4 screen lock types – pattern, PIN, password & fingerprints, no information loss at all.
  • The easiest way to accessing a locked Android telephone, everybody tin can handle it.
  • Work for Samsung Galaxy S/Note/Tab series, and LG G2/G3/G4, etc.

Follow the steps to unlock your Samsung Galaxy S9/S10 phone fingerprint/pattern/Pin/password lock screen inside 5 minutes, all by yourself.

Pace 1. Launch Android lock screen removal

Afterwards downloading this Android lock screen removal software, install and launch it on your PC/Mac. Then select "Screen Unlock" from the office models.

Android unlock
Select "Screen Unlock"

Footstep ii. Connect your Samsung Galaxy S9/S10 phone

Afterwards inbound mdfone Unlock interface as below, plug your Galaxy S9 or S9+ into your computer and click the "Unlock Android Screen" push to get ready for removing the fingerprint lock screen.

fingerprint lock screen removal
Tap on "Unlock Android Screen"

Step 3. Select your phone's model from the list

Android lock screen removal volition ask you to choose the device model for your Milky way S9/S9+/S10, or Galaxy Note/Tab. Brand sure to choose the correct brand, name, and model so that medicofone – Android unlock volition be able to download the correct recovery packet for your device.

select Samsung Galaxy S9 model
Select Samsung device brand, proper name, and model

Step 4. Enter download mode in Samsung Galaxy S9

Subsequently that, follow the steps below to kicking download mode in SAMSUNG Milky way S9.

  1. Turn off the mobile by holding the Power push for a short while.
  2. When you meet a alter on the screen, release all keys.
  3. Then select OK past using Volume Upwardly key.
  4. Well done! Your SAMSUNG Milky way S9 will be in Download Manner.
boot download mode
Enter your Samsung phone into Download mode

Pace five. Download recovery parcel and unlock

Once you've booted your Galaxy S9 into download style, it will automatically start downloading the recovery package as soon as possible.

download recovery package
Download recovery parcel

Pace 6. Featherbed the Fingerprint Lock Screen for Samsung Galaxy Phone

In one case the recovery package downloading is finished, click on "Remove Now". This procedure can bypass the fingerprint lock screen for your Samsung Milky way phone, without hurting any information on your telephone.

bypass fingerprint lock screen
Bypass Fingerprint lock screen

Good job! Now you lot have a fixed fingerprint sensor not working for your Samsung Galaxy S9/S9+/S10, or Galaxy Note/Tab device.

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Source: https://www.data-retrieval.net/android-issues/fingerprint-scanner-not-working.html

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